Thank you every one! ABSTRACT A fast food restaurant also known as quick service restaurant QSR within the food service industry is a specific type of restaurant characterized both by its fast food cuisine and by minimal table service. Food served in fast food restaurants is offered from a limited menu, cooked in bulk in advance and kept hot, is finished and packaged for order and is usually available ready for pickup or to be delivered though seating may also be provided.
The customers presently spend an average of 60 minutes per day going to the restaurant, selecting their meals and paying.
Some restaurants have the provision of customers making a call to the restaurant in advance to order a meal to be ready for them for pick or to be delivered to them. This project is aimed at developing a complete online ordering system for use in the food service industry which will allow the restaurants to do book reports have paragraphs and easily manage an online menu which customer can browse and use to place orders with just a few clicks.
The customers will have to choose whether they want the food to be delivered to them or it will be packaged for pick up and the payment method will be upon delivery or pick up. There will be a system administrator who will have the right to add and manage user accounts, a manager who will be managing product and orders and last but not least a meal deliverer who will be dealing specifically with pending deliveries. The customer will be in a position to view the products, register and place an order.
There will be a confirmation receipt for each and every order made by the customer which can be printed. HTML language is advantageous due to its easy to use and learn validation properties while MySQL has better advanced features and properties, has good security, is open source and has cross platform operability. The advantages of using PHP programming language in developing this system include: On the other hand, the disadvantage of PHP programming language is security since it is open sourced, so all people can see the source code and if there are bugs in the source code, it can be used by people to explore the weakness of PHP.
Life in the 21st century is full of technological advancement and in this technological age it is very difficult for any organization to survive without utilizing technology. The World Wide Web contributes greatly to the creation of an ever-increasing global information database.
It could also be used as a mechanism to share information within an enterprise. Until very recently, all of these delivery orders were placed over the phone, but there are many disadvantages to this system, including the inconvenience of the customer needing to have a physical copy of the menu, lack of a visual confirmation that the order was placed correctly, and the necessity for the restaurant to have an employee answering the phone and taking orders.
What I propose is an online ordering system, which is a technique of ordering foods online applicable in any food delivery industry. The main advantage of my system is that it greatly simplifies the ordering process for both the customer and the restaurant.
When the customer visits the ordering webpage, they are presented with an interactive and up-to-date menu, complete with all available options and dynamically adjusting prices based on the selected options. After making a selection, the item is then added to their order, which the customer can review the details of at any time before checking out.
This provides instant visual confirmation of what was selected and ensures that items in the order are, in fact, what was intended. Within this application, all items in the order are displayed, along with their corresponding options and delivery details, in a concise and easy to read manner.
This allows restaurant employees to quickly go through the orders as they are placed and produce the necessary items with minimal literature review service recovery and confusion.
The experience of ordering in most fast food restaurants is not pleasant for the customers. Customers will have to make long queues before placing their orders especially during peak hours and then the ordering staff will record customer orders.
Having placed their order, the customer must then wait near the counter until their order is ready for collection. The other problem in the food service industry is that restaurants are not realizing the efficiencies that would result from better application of technology in their daily operations. Fast food business in a very competitive business and one way to stand out from competitors is through improving the business process where business process automation can assist business improvement.
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Great appreciation also goes to my supervisor Mr. Anil Kumar and all my lecturers, classmates and Kabarak family who made it a success through their constant support supervision, encouragement and moral support.